IONIQ Skincare

Customer Acquisition for an Innovative Tanning System

Eine Frau zeigt das Ioniq Skincare Produkt
+100%
Revenue
+118%
ROAS
10
-week price elasticity test

Project

For IONIQ Skincare, an innovative tanning system, we developed a performance marketing strategy to boost customer acquisition for the IONIQ One sprayer. The goal of the collaboration was to enable sustainable growth and build a stable customer base despite low brand awareness.

Challenge

At the time of launch, both the product and the IONIQ Skincare brand were still largely unknown. At the same time, there were ambitious growth targets that had not been met prior to the collaboration. The key challenge was to win new customers for the IONIQ One sprayer while developing a better understanding of the target audience's purchase motivations and potential barriers. In addition, the aim was to increase demand for the refill cartridges, which follows directly from acquiring new customers.

Approach

To achieve these goals, we built full-funnel account structures on Meta and Google. Given the low brand awareness and the strong competition in the self-tanning market, the customer acquisition activities placed particular focus on Meta.

Two factors played a central role here:

1. Understanding the target audience and their purchase motives

Direct customer feedback was gathered through various methods, including customer surveys and post-purchase surveys. The insights gained were used to tailor the communication and ad messaging accordingly.

2. Analysing price elasticity

Over a period of 10 weeks, we ran a price elasticity test in which different price points for the sprayer were tested. A subsequent statistical analysis helped to identify the price point that maximises revenue potential.

Results

The measures we implemented significantly accelerated IONIQ Skincare's growth.

  • More than double the revenue compared to the previous year on the same budget
  • +118% return on ad spend (ROAS)
  • A 10-week price elasticity test carried out

Beyond this, insights into purchase motivations and potential barriers to purchase were passed on to product development to support an even more customer-centric product design.

 

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Portrait von André Vieregge

André Vieregge

Managing Director

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